SAGECare Customer Service Survey (Updated July 2026)
Thank you
for participating in SAGECare training. Your feedback helps us strengthen future sessions and better support organizations in creating affirming, inclusive care for LGBTQ+ older adults.
1. How relevant was the SAGECare training to your role and the people you serve?
Very Relevant
Relevant
Somewhat Relevant
Not Relevant
2. After completing the training, how confident do you feel in providing respectful and affirming support to LGBTQ+ older adults?
Very Confident
Confident
Somewhat
Confident
Not Confident
3. What is one thing you learned that you plan to apply to your work or organization
4a Did you participate in a LIVE training session (either a webinar or in-person session with a SAGECare trainer)?
Yes
No
> How effective was the trainer in presenting the material clearly, respectfully, and engagingly?
Very Effective
Effective
Somewhat Effective
Not Effective
4b. Did you participate in self-guided, on-demand training on SAGE's learning management system (TalentLMS)?
Yes
No
Not Sure
>
How satisfied were you with the process of accessing and registering for the on-demand training?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
>
How easy was it to navigate the training platform and locate course materials?
Very Easy
Easy
Neutral
Somewhat Difficult
Very Difficult
>
Did you receive the support you needed when you had questions about accessing, registering for, or completing the course?
Yes, completely
Mostly
Somewhat
No
N/A - I did not need support
4c. Did you / your staff participate in self-guided training on your organization's own learning management system?
Yes
No
Not Sure
> Which LMS does your organization use?
>
How easy was it to get the course installed and ready for use on your system?
Very Easy
Easy
Neutral
Somewhat Difficult
Very Difficult
Not Applicable - I was not involved in this part of the process
>
How easy was it to obtain/prepare the data needed for SAGECare to process your credential?
Very Easy
Easy
Neutral
Somewhat Difficult
Very Difficult
Not Applicable - I was not involved in this part of the process
>
Did you receive the support you needed when you had questions about installing the course, rolling out the training to staff, or preparing the data?
Yes, completely
Mostly
Somewhat
No
N/A - I did not need support
5. What feedback did you receive from your staff about the training?
6. What could make this training more useful or impactful for future participants?
7. Are there any topics regarding LGBTQ+ care that you would like to see us develop?
8. Please share any additional comments or feedback
So that we may contact you to respond to any feedback provided, please provide the following information:
First Name
Last Name
Email Address
Full, unabbreviated, name of your organization:
Contact Information